Improving Municipal Government Services through Innovation and Local Networks

Costa Rica
Project under implementation


In 2020, The Trust for the Americas in partnership with local governments from Costa Rica and InnovaAp – Innovation Lab of the University of Costa Rica, seeks to strengthen the creation of networks at a municipal level and foster multi-stakeholder collaboration. Participants from a great number of local social actors including NGO’s, private companies, trade associations, the media, academic institutions, and civil society groups will have access to trainings, collaborations spaces, specialized curricula, mentorship and financial resources for social and economic ventures. Also, the project will increase transparency and accountability of governments in two municipalities through Blockchain technology. The project focuses its work in five municipalities: Grecia, Cañas, Quepos, Turrialba, and Orotina. 

Project purpose

The goal is to activate the hidden potential and the creation of networks and coalitions between social actors and local governments. In addition, the implementation of two pilot projects that will use blockchain technology to improve transparency and efficiency in municipal services

Project goals

Strengthen the capacity of local civil society organizations and municipal officials to operate under Open Government principles.

Increase transparency and efficiency through civil technologies to improve municipal services.

Activate key collaboration between local governments and civil society actors through social Innovation Labs.

Main achievements

24 projects, selected through the project “Gente Emprende”, received training and mentorship in entrepreneurship and innovation.
5 projects have received seed-funding to continue boosting their disruptive initiatives.
112 members of civil society have received training, of which 59% of the participants were women.


Innovation and Open Government Mentorship and Training.

Public officials, civil society, academia, the private sector, and media outlets learn together about the latest trends and tools for an effective Open Government. Training is facilitated by top regional experts.

Dialogue and collaboration networks.

A multi-stakeholder debate is crucial to any open government initiative. Dialogue allows participants not only to engage in the development of a specific outcome but also to contribute with their own expertise. The dialogue table methodology allows participants to understand issues better and reach agreements.

Seed funding for disruptive innovative initiatives.

As part of the capacity building process, participants can co-create solutions and compete for seed funds to put their plans into motion.

Strategic partners

Which of the following SDGS (Sustainable Development Goals) this project support?